Understanding Street Team data

This page is intended to give more context to how our street team counts people and codes interactions.

Understanding how we count people:

• Contacts = individuals or groups of people supported. Groups of mixed gender presentation are counted as 1 contact & supports are listed under “mixed groups.”

• Nature of Contact = services provided. Contacts could need more than 1 support service.It is estimated that 10-12% of contacts are not entered, due to being too busy at peak times.

The categorization of the types of contacts is as follows:

• General check in: A short interaction that involved asking if a person was ok and no other actions required.

• Consent / GNO Info: Discussing what Good Night Out was, what the Street Team did, and sharing information about consent.

• Harassment Support: Addressing someone who was recently harassed.

• Interrupting Harassment: Addressing someone harassing another person.

• Unsafe Situation: Found alone, sleeping or in a situation that an observer would otherwise deem potentially risky.

• Intoxication: Supports of an extended duration beyond that of a check in, related to a person’s level on intoxication.

• Transportation: Support to get to SkyTrain, Bus, or taxi.

• Police: Assisting someone to connect with the Police.

• Directions: Providing a person with directions to a GED landmark, establishment or other location.

• Non-safety / Other: Other service such as phone charging.